Privacy policy

Privacy Policy


Last updated: August 13, 2026


DinePay is a financial technology platform being developed for the restaurant industry. This website is operated under the DinePay name (“DinePay,” “we,” “us” or “our”).


This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit dinepay.ca, contact us, subscribe to receive updates or otherwise interact with our current website.


1. Information We Collect


Depending on how you interact with the website, we may collect the following information:


Information You Provide


When you contact us, submit a form or subscribe for updates, we may collect:


  • Your name
  • Email address
  • Telephone number
  • Restaurant, company or organization name
  • Your role or professional title
  • Information contained in your message or inquiry
  • Your communication and subscription preferences
  • Any other information you voluntarily provide


Please do not submit sensitive financial information, payment-card information, government identification numbers or credit information through the website’s general contact form.


Information Collected Automatically


When you visit the website, Shopify and other technology providers may automatically collect certain technical and usage information, including:


  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Approximate location derived from your IP address
  • Pages visited and time spent on the website
  • Referring website or source
  • Cookie identifiers and similar technical information
  • Information about how you navigate and interact with the website


2. How We Use Personal Information


We may use personal information to:


  • Respond to inquiries and requests
  • Communicate with restaurants, prospective partners and other interested parties
  • Evaluate potential restaurant and business relationships
  • Schedule demonstrations, meetings or introductory calls
  • Provide requested updates about DinePay
  • Operate, maintain, secure and improve the website
  • Understand website traffic and engagement
  • Detect and prevent fraud, misuse and security incidents
  • Establish, exercise or defend legal rights
  • Comply with applicable legal and regulatory requirements
  • Carry out other purposes disclosed to you when the information is collected


We will not use personal information for a materially different purpose without obtaining consent where required by law.


3. Financing Applications and Financial Information


The current DinePay website is informational and does not presently process consumer loan applications, perform credit checks or collect payment-card or banking information through its general website forms.


If DinePay introduces financing applications or transactional services, additional privacy notices and disclosures may apply. Information associated with financing may also be collected and processed by participating lenders, underwriting providers, loan-servicing providers, payment providers or other financial-service partners under their own privacy policies.


This Privacy Policy will be updated before DinePay begins collecting personal information for those services directly through the website.


4. Consent and Communications


By voluntarily providing personal information, you consent to its collection, use and disclosure for the purposes explained at the time of collection and in this Privacy Policy.


If you subscribe to marketing or promotional communications, you may withdraw your consent at any time by using the unsubscribe method included in the communication or by contacting us.


Withdrawing consent will not affect communications that are necessary to respond to an active inquiry, administer an existing relationship, meet legal obligations or provide information you specifically requested.


5. Cookies and Similar Technologies


The website and its service providers may use cookies, pixels and similar technologies to:


  • Make the website function properly
  • Remember visitor preferences
  • Maintain security
  • Measure website traffic and performance
  • Understand how visitors use the website
  • Improve website content and functionality


You can adjust your browser settings to block or delete certain cookies. Disabling cookies may affect how parts of the website function.


6. How We Share Personal Information


We may disclose personal information to service providers that assist us with functions such as:


  • Website hosting and operation
  • Form processing
  • Email and business communications
  • Data storage
  • Website analytics
  • Cybersecurity and fraud prevention
  • Professional legal, accounting and advisory services


Our website is hosted through Shopify. Information collected through the website may be processed by Shopify in accordance with its applicable privacy practices.


We may also disclose personal information:


  • With your direction or consent
  • To prospective or established financial, technology or business partners when necessary to evaluate or administer a relationship
  • To comply with applicable law, regulation, court order or lawful government request
  • To investigate fraud, security incidents or unlawful activity
  • To protect the rights, safety and property of DinePay, our users or others
  • In connection with a proposed or completed financing, merger, acquisition, sale, reorganization or other business transaction, subject to appropriate confidentiality protections


We do not sell personal information for monetary consideration.


7. Processing Outside Canada


Some service providers may process or store personal information outside Ontario or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and accessible to courts, law-enforcement agencies or government authorities in accordance with applicable law.


We use contractual, organizational and other appropriate measures to require service providers to protect personal information entrusted to them.


8. Retention


We retain personal information only for as long as reasonably necessary to:


  • Fulfil the purposes for which it was collected
  • Maintain relevant business and communication records
  • Meet legal, regulatory, accounting and reporting requirements
  • Resolve disputes
  • Enforce agreements
  • Protect against fraud and security incidents


When personal information is no longer reasonably required, we will securely delete, destroy or anonymize it, subject to applicable legal and technical limitations.


9. Security


We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss or destruction.


No website, electronic communication or storage system can be guaranteed to be completely secure. You should therefore avoid sending sensitive financial or identification information through ordinary email or the website’s general contact form.


10. Accessing and Correcting Your Information


Subject to applicable law, you may request:


  • Confirmation of whether we hold personal information about you
  • Access to personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Withdrawal of consent where processing is based on consent
  • Information about how your personal information has been used or disclosed


We may need to verify your identity before fulfilling a request. Certain legal exceptions may limit the information we can provide.


11. Children and Minors


DinePay’s website and proposed financing services are intended for adults who have reached the age of majority in their province or territory. We do not knowingly collect personal information from children or minors through the website.


If you believe a minor has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.


12. Third-Party Websites


The website may contain links to websites or services operated by third parties. DinePay does not control those third parties and is not responsible for their privacy, security or information-handling practices.


We encourage you to review the privacy policy of any third-party website or service you use.


13. Changes to This Privacy Policy


We may update this Privacy Policy as DinePay develops, our practices change or legal and regulatory requirements evolve.


The revised policy will be posted on this page with an updated “Last updated” date. Material changes may also be communicated through the website or another appropriate method.


14. Contact Us


Questions, concerns, complaints and requests concerning personal information may be directed to:


Privacy Officer

DinePay

Toronto, Ontario, Canada

Email: sam@dinepay.ca

Telephone: (416) 477-4160